By combining our teams’ expertise with our solutions’ performance, you increase your productivity and your overall efficiency. Whether you need, custom development services, personalized implementation services, or comprehensive customer support, our team of experts will guide you every step of the way.
The needs of healthcare facilities are constantly changing. Our professionals are available to explore, design and operationalize any specific request that can help increase efficiency.
Our professional services encompass optimizing our solutions to the establishment’s specific situation and developing new functions intended for specific needs. Our team stands out, in particular, in the following fields of development:
Our services address four crucial dimensions to ensure the effectiveness of your clinical decision support system (CDSS). Our services are adapted to your needs and operational procedures.
Our experts will conduct a needs assessment, analyze current processes, identify productivity gains, specific problems, compatibility of the current systems, etc. They will conduct a complete audit before implementation of your CDSS software. It’s an analysis in which the infectiology and IT components are addressed simultaneously.
This step enables us to integrate our medical surveillance software solutions perfectly into the work experience specific to each environment.
Our experts install and integrate Nosotech CDSS software packages into the systems in place. This is a critical stage in which business intelligence emerges as testing and performance confirmations progress.
Our experts support prevention teams by adapting our solutions to their work experience and to the control and management processes. At this stage, the user experience becomes optimal.
Our training services strive to make the establishment autonomous as quickly as possible, both in its understanding and in its use of our deployed solutions. Our advisors have recognized field experience, both in the implementation and use itself. Sharing helps your teams take advantage of best practices for maximum productivity. We believe in team involvement as a condition for success.
Our service team addresses all the most important aspects of deploying medical surveillance software so that your team can maximize the use of our solutions.
Database support covers system driver support, performance monitoring, anomaly analysis and tracking.
Operations support includes system pilot support and professional services required to ensure effective and efficient system operation.
User support whereby our helpline supports customers in the optimization of our systems.
Our team of specialists will support you throughout the entire process of implementing our CDSS software solutions. You’ll benefit from a simplified process that will reduce disruptions to your day-to-day operations.
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