Data Security

Our commitment

At Nosotech, we are committed to ensuring the security of our customers’ data. We align ourselves with strict security measures to guarantee security in the storage of your data and optimal protection of personal information.

Nosotech has been certified to ISO/IEC 27001:2022.

Report a vulnerability

If you believe you have discovered or experienced a security breach, please report it to us by following the steps below.

 

 

Nosotech, acting as the data controller, within the meaning of European Regulation No. 2016-679 of April 27, 2016, and the French Data Protection Act (“Informatique et Libertés”) of January 6, 1978, as amended (hereinafter collectively referred to as the “Regulations”), places great importance on the protection of your personal data and your privacy.

This policy (hereinafter the “Policy”) aims to inform you about how we collect, use, and share the personal data you provide through our website www.nosotech.com (hereinafter the “Site”).

This Policy is intended to apply solely to the processing of information (hereinafter “Personal Data”) that can identify or make identifiable users of the Site (hereinafter the “Users”), either directly or indirectly.

Nosotech undertakes to limit the processing of Personal Data to only the cases listed in this Policy and to update it to ensure a high level of protection of Personal Data in compliance with applicable Regulations.

 

WHAT DATA DO WE COLLECT?

By using our website, you may transmit Personal Data to us, either directly or indirectly, or through your use of the Site.

Thus, we collect your personal data as follows:

  • Personal data you provide;
  • Personal data we obtain from third-party sources;
  • And through your use of our Services

The Personal Data collected may therefore include:

  • Identification data: name, email or postal address, phone number, and social media profiles of the data subject;
  • Professional data: company name, professional email, and occupation;
  • Technical data: IP address, browser type and version, operating system used;
  • Connection data: features used, pages visited, selected settings, visit timestamps, and search terms;

 

Regarding data collected from other sources (e.g., recruitment companies, local or regional partners), we may also obtain your contact information and other personal details from our subsidiaries and other third parties, including:

  • Social media platforms when you grant permission to access your data;
  • Service providers who help us determine your location to personalize certain services based on your location;
  • Companies with whom we offer joint services and who guarantee they have lawfully obtained your data; and/or
  • Publicly accessible sources and/or data providers from whom we acquire data.

 

When collecting your Personal Data, you may be informed that some of this information is mandatory to achieve the expected result. If you fail to provide such required information, the request may not be fulfilled.

 

WHY DO WE COLLECT YOUR PERSONAL DATA?

We collect and process your Personal Data for the following purposes:

  • To respond to your information requests and/or comments;
  • To provide technical support and maintenance to ensure the proper functioning and security of our Site;
  • To improve the features and quality of your browsing experience on our Site through testing, research, analysis, studies, and surveys;
  • To manage job applications submitted via our Site;
  • To offer you relevant, tailored, and personalized content based on your interests and geographical location;
  • To conduct commercial prospecting activities;
  • To send you updates, modifications, or any other news related to our Site;
  • To invite you to events we organize, either alone or with partners;
  • To invite you to participate in customer satisfaction surveys, promotional contests, and other campaigns;
  • To assess the impact of our promotional operations and evaluate our commercial performance, surveys, and other initiatives by identifying usage trends on our Site;
  • To comply with legal obligations;
  • To anticipate and resolve potential disputes;
  • To execute and enforce all our contracts.

 

ON WHAT LEGAL BASIS DO WE COLLECT YOUR PERSONAL DATA?

We collect and process your Personal Data in compliance with the Regulations and only under the following legal bases:

  • When necessary for the performance of a contract concluded with you;
  • When necessary to comply with a legal obligation;
  • When you have expressly consented to the processing of your Personal Data;
  • When necessary to safeguard our legitimate interests;
  • When necessary for a public interest.

 

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

You may exercise the rights granted to you under the Regulations at any time:

  • Request access to your Personal Data;
  • Request rectification of inaccurate Personal Data about you;
  • Request deletion of your Personal Data;
  • Restrict our processing of your Personal Data;
  • Withdraw your consent to the processing of your Personal Data;
  • Object to the processing of your Personal Data;
  • Obtain a copy of your Personal Data (data portability right).

 

To exercise these rights, you may contact us at the following address:
plaintescomplaints@nosotech.com or
Team Responsible for Personal Data Protection – 110-A, St-Germain Est, Rimouski (Québec), CANADA G5L 1A6

 

WHO ARE THE RECIPIENTS OF YOUR PERSONAL DATA?

User Personal Data is strictly confidential and intended exclusively for Nosotech:

  • The data collected is for our use in our capacity as data controller.

Unless legally, accountably, or judicially required, we will not disclose, rent, transfer, or share your Personal Data in any way with third parties.

 

WHERE DO WE TRANSFER YOUR PERSONAL DATA?

Your data may be transferred outside the European Union, specifically to Canada.

If applicable, and to ensure an adequate and relevant level of data protection, such transfers are governed by adequacy decisions concerning processing activities within commercial operations (PIPEDA). These transfers do not require specific contractual safeguards.

 

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

Your Personal Data is retained only for the time strictly necessary to fulfill the purposes outlined in this Policy, in accordance with the Regulations and applicable laws.

After this period, your Personal Data will be deleted.

 

Processing Purpose Legal Basis Retention Period Archiving Period
To respond to your information requests and/or comments. Consent 3 months —
To provide technical support and maintenance to ensure the proper functioning and security of our Site. Consent 3 months —
To improve the features and quality of your browsing experience through testing, research, analysis, studies, and surveys. Legitimate interest 1 year 1 year
To manage job applications via our Site. Consent 1 year 1 year
To offer relevant, tailored content based on your interests and location. Legitimate interest 6 months 6 months
To conduct commercial prospecting operations. Legitimate interest 1 year 1 year
To send updates, modifications, or news about our Site. Consent 3 months 3 months
To invite you to event we organize alone or with partners. Consent 6 months 6 months
To invite you to customer satisfaction surveys, contests, and other promotions. Consent 3 months 3 months
To assess the impact of our promotional efforts and evaluate our commercial performance, surveys, etc. Legitimate interest 3 months 3 months
To comply with legal obligations. Public interest 1 year 1 year
To anticipate and resolve potential disputes. Public interest 2 years 2 years
To execute and enforce our contracts. Contract 2 years 2 years

 

CHANGES TO OUR PRIVACY POLICY

We may occasionally update this Policy to comply with regulatory, jurisprudential, editorial, or technical changes.

If so, we will update the “last updated” date and indicate when the changes were made.

Where necessary, we will inform you and/or request your consent.

We recommend that you regularly consult this page to stay informed about any changes or updates to our Policy.

 

Version: 1.1
Date: April 17, 2025

Nosotech places great importance on the protection of users’ personal data (hereinafter “Personal Data”) of its website (hereinafter the “Site”).

This policy (hereinafter the “Policy”) is intended to inform you of how we, as data controller, collect your Personal Data through the cookies present on our Site.

 

WHAT IS A COOKIE?

A cookie is a small text file placed on a device during a visit to the Site. Nosotech uses these cookies to:

  • Provide a tailored browsing experience: adjusting the content and display of our Service to your device to improve your navigation;
  • Store information related to a previously completed form, or related to products, services or information from our Service;
  • Personalize our content and advertisements based on your interests;
  • Produce statistics and measure the audience of our Site;
  • Enable sharing on social media;
  • Optimize the delivery and assess the effectiveness of advertising messages we send.

 

We use a cookie manager: GDPR Cookie Compliance, which provides a Consent Management Platform (hereinafter the “CMP”) on our Site. This CMP allows Users to view all the cookies we use, and to consent to or reject, at any time, all or some of the cookies used, when they are not essential to the functioning of the Site.

Indeed, certain cookies are strictly necessary for the operation of our Site. Due to their indispensable nature, the Commission Nationale de l’Informatique et des Libertés (hereinafter the “CNIL”) considers that they are exempt from requiring your consent.

Users may accept or refuse other cookies using the CMP tool available at any time in the bottom left corner of the screen.

To learn more about the Privacy Policy of our Cookie Manager, you can consult it here: https://wordpress.org/plugins/gdpr-cookie-compliance/#description

 

WHAT DATA DO WE COLLECT?

The following data is collected through Cookies and relates to a device at a given moment, including:

  • Identification and content of a cookie file stored by us, our Subcontractors, our partners, or third-party social media publishers on your device;
  • The device’s IP address;
  • Your mobile advertising identifiers;
  • The date, time and duration of a device’s connection to an element of the service;
  • The language setting of the browser software used;
  • The Internet address of the page that led to the access of our Service;
  • The type of device operating system;
  • The type and version of browser software used;
  • Characteristics of the content viewed or shared;
  • Any information regarding completed or initiated transactions.

 

WHAT TYPES OF COOKIES DO WE USE?

We use cookies to collect information about Users of our Site, storing it either for the duration of your visit (so-called “session cookies”) or for repeated visits (so-called “persistent cookies”).

There are also so-called “third-party” cookies and “first-party” cookies. A first-party cookie is set by the website the User is currently visiting. Conversely, a third-party cookie is one set by a different domain than that of the website being visited.

Thus, when a User visits a website or platform, and another entity installs a cookie through that site or platform, it is considered a third-party cookie.

We use several types of cookies on our Site, described below.

Strictly Necessary Cookies
These Cookies are required for the Site to function properly. They allow Users to use the main features of the Site. Without these cookies, the User cannot use the Site. In accordance with the latest CNIL recommendations, only user notification is required to place these cookies, as they do not allow behavioral tracking or identification.

Therefore, these Cookies do not store any information that personally identifies you.

Cookie Name Retention Period
wp-wpml_current_language Session
moove_gdpr_popup 1 year
_GRECAPTCHA 6 months

 

Audience Measurement Cookies
These cookies help us compile statistics about visits and the use of various elements of our Site (sections and content visited, user paths). They help improve the interest and usability of the Site.

Cookie Name Retention Period
_ga 2 years

 

Marketing and Advertising Cookies
Marketing and advertising cookies help determine what ads to display based on your browsing of our Site, particularly to limit the number of times ads are shown, measure ad campaign effectiveness, or tailor ads to your preferences. They also allow us to send personalized emails.

We do not collect marketing or advertising cookies

 

Third-Party and Social Media Cookies
These cookies allow Users to share our content on their social networks. They also allow social media platforms to target advertising, as they can track your browsing and build a profile of your interests.

We do not collect third-party and social media cookies

 

Functional Personalization Cookies
With your consent and depending on your browser settings, personalization cookies may be placed by Nosotech to monitor use of our Site.

These cookies may be placed by our partners to collect certain information, such as your browser type and the web page visited prior to accessing our site.

These cookies help personalize the User’s experience by remembering preferences and enabling, for example:

  • Adjusting Site display to match the device’s display preferences (language, screen resolution, operating system, etc.);
  • Storing form-related information or user-chosen Site options;
  • Providing User access to their account or other restricted areas via their credentials;
  • Implementing security measures, such as requiring the User to log in again after a period of inactivity.

 

HOW TO MANAGE YOUR COOKIES?

Strictly necessary cookies for our Site’s operation are enabled by default and do not require your consent.

However, you can view information about these cookies in our CMP or this Policy. Their lifespan is limited to thirteen (13) months and is not extended automatically upon new visits.

Other cookies require your consent. You may consent to or refuse these cookies via the CMP at the bottom left of your screen, available at any time during your visit.

The retention period for these Cookies is 6 months.

 

CONFIGURE YOUR BROWSER:

 

ADDITIONAL INFORMATION

Modifications:
We may modify this Policy to reflect changes in regulations, case law, editorial content, or technical developments that improve the protection of your Personal Data. In case of minor changes, we will update the “last modified” date accordingly.

However, if we make substantial changes to this Policy, we will inform you directly via email or SMS.

We also recommend that you consult this page regularly to stay informed about updates or changes to our Policy.

 

Contact:
Personal Information Protection Team
110-A, St-Germain East
Rimouski (Québec) G5L 1A6 CANADA
plaintescomplaints@nosotech.com

For any questions about this Policy, please contact us at: plaintescomplaints@nosotech.com

STEP 1

Speak with an employee or manager

We invite you to first talk to a Nosotech employee or manager.

We will get back to you promptly to fully understand the situation, take the necessary corrective measures to resolve the situation quickly and avoid any recurrence.

Be sure to :

  • Submit your contact information so that we can take over your case as soon as possible.
  • Explain the circumstances and details of the security breach you are reporting.
  • Provide any documentation that would facilitate the understanding of the situation and your expectations of the Nosotech team.

STEP 2

File a complaint

If you remain dissatisfied despite the intervention of a member of the Nosotech team, you may file a complaint with the Data Security Team by mail or e-mail.

Contact us

    As data controller, Nosotech implements processing of your personal data in order to allow you to contact us with any questions or complaints and for other purposes described in our privacy policy

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    Attach file

    To know and exercise your rights to the use of data collected by this form, please consult our privacy policy.

    Nosotech Inc.

    Privacy Overview

    This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.